HAVASI Online Concert Show
FAQ
How can I watch the concert?
If you have a ticket, you will be able to watch the online concert on the HAVASI.LIVE website, where you registered. You can log in with your email address and password. Click TICKETS in the menu, then the WATCH CONCERT button.
HAVASI.LIVE
I got my ticket as a gift. How can I watch the concert?
You have received a COUPON CODE. Please visit https://havasi.live/gift (or click the button below) and enter your coupon code. Then enter your email address and your password. Then you will have a valid ticket, and you will be able to watch the online concert for free. You will find your ticket by clicking the TICKETS menu item, and then you can watch the concert by clicking the WATCH CONCERT button.
ACTIVATE MY GIFT TICKET
I have not received emails from HAVASI.LIVE
Please check your spam folder. If you find our emails in your spam folder, please mark it as 'not spam'. Even if you have not received any emails from us, your havasi.live account should be active. You should be able to log in with your email address and password on the havasi.live website. You can find your ticket in the TICKETS menu. Then click the WATCH CONCERT button to watch the concert.
I have the Gold package. How can I download the extra content?
On the havasi.live website, click the TICKETS menu item, then the WATCH CONCERT button. If you have the Gold package, you will see the download buttons beside the video player window. You can also watch the extra content in the video player window without downloading, by clicking the buttons below the video player window.
I forgot my password.
On the havasi.live website, click login, and then click the 'Forgot your password?' option. Enter your email address and continue. The system will email you a VERIFICATION CODE. Please be patient, it might take a few minutes to receive your email with your verification code. Please enter your verification code you have received by email on the website. Then you will be type in your new password. If you misspelled your email address, or can't receive emails from HAVASI.LIVE for some reason and you can't reset your password, please contact us at info@havasi.live.
Can I watch the concert later?
If you miss the live concert, you will be able to watch the recording within 24 hours. After the 24 hours, the concert will not be available for viewing.
What equipment do I need to watch the concert?
You will be able to watch the concert on your computer, tablet, mobile phone (iOS or Android) or your Smart TV. You will need a broadband internet connection. If your device can play videos (such as YouTube), you will be able to watch the concert stream as well.
How to watch the concert on my device?
You can watch the concert on (1) on your computer, (2) Android or iOS mobile device, (3) Smart TV. To watch the concert on your TV, you have several options. (A) Connect your computer to the TV using a HDMI cable. (B) On your Smart TV, open the internet browser. Enter the URL: havasi.live/tv (requires compatible Smart TV). (C) Open havasi.live on your Android mobile device. On the video player window, click the Chromecast icon (requires compatible devices). (E) Open havasi.live on your iOS mobile device in the Safari browser. On the video player window, click the Airplay icon (requires Apple TV). Please click the button to test your devices!
TEST STREAM
Can I sell my ticket?
No, the tickets are personalized. Only you can watch the concert using your email address and password to log in at the HAVASI.LIVE website.
I still need help.
If you can't find the answer to your issue above, please contact us by email at: info@havasi.live. Our team will respond as soon as possible.
Have a great time at the online concert!